Job Location: TND Chattanooga - Chattanooga, TN
Position Type: Part Time
Classification: Part time, non exempt
Job Category: Healthcare
The Next Door provides a continuum of evidence-based services for women and their families impacted by addiction, mental illness, trauma and/or incarceration with Christ-centered compassionate care.
The primary role of the Support Service Specialist is to provide support to volunteers, assist residents with emergency and non-emergency needs, and address facility needs. The shift for this position is: M 12:30pm-5:30pm, T/W/Th 2:30pm-7:30pm.
Primary Responsibilities and Duties include the following:
Act as the point of contact for all volunteer correspondence
Maintain accurate and up-to-date volunteer spreadsheet and volunteer files
Create and maintain monthly volunteer calendar
Distribute calendar to all staff and communicate changes to staff
Lead volunteer training biannually or as needed
Maintain accurate and up-to-date volunteer training materials
Appropriately assign mentors to mentees
Be available to residents for immediate concerns or needs
Complete weekly maintenance check and report facility concerns to Regional Assistant Director or designee
Complete incident report for significant encounters
Provide transportation with company van as needed
Perform urine drug screens and breathalyzer as requested by supervisor
Conduct room checks as requested by supervisor
Education and Experience:
Minimum of 1-year experience managing/coordinating volunteers
Nonprofit experience preferred
Experience working with women involved in the criminal justice system preferred.
Minimum of 1-year experience working with women in crisis situations preferred.
Excellent written communication and organizational skills
Confident public speaking skills
Passion to work with women in recovery and reintegrating to the community from incarceration
Strong time management skills
Must thrive in teamwork environment
Strong skills in Microsoft Office and database management
Availability to work evenings and some weekends for special events, speaking engagements or volunteer service days
Willingness to obtain First Aid/CPR certification
Willingness to complete background check
Valid Tennessee Driver’s License
F-Endorsement Driving License preferred (can obtain upon hire)
All Employees will adhere to the following professional standards:
Honor the agency mission: The mission of The Next Door is to live out our faith by providing a continuum of evidence-based services for women and their families impacted by addiction, mental illness, trauma and/or incarceration.
Consistently treat residents and co-workers with the utmost respect.
Keep ALL information regarding staff, residents, diagnosis, group information, etc. confidential at all times.
Work as a necessary part of the team effort.
Model ethical and professional behavior at all times.
Participate in ongoing meetings and trainings as required by the leadership of TND.
Be creative and assist leadership with ideas for improving the overall quality of the services and environment for the residents of The Next Door.
Encourage core values of The Next Door, Inc. at all times.
Interested applicants may apply at: https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=32237&clientkey=E933399D52A52DB2EC719929EA83862A