Residential Specialist- CRC- The Next Door

Mission: The Next Door provides a continuum of evidence-based substance abuse and mental health services for women in an environment of faith and healing to restore hope and a lifetime of recovery.

Summary: Provide safety and security of residence after office hours. Assist residents with emergency and non-emergency needs, problem solve with assistance of on-call staff as needed. In cooperation with the other Residential relief specialist, the hours are Monday thru Friday, 3:30pm – 7:30pm.

Primary Responsibilities and Duties include the following:

  • Be available to residents for immediate concerns or needs.

  • Daily facility checks.

  • Inform on-call staff regarding a resident’s tardiness or non-return, relapse, injuries, threats, illness, etc.

  • Conduct room checks once while on duty and as needed for safety.

  • Provide hourly facility surveillance in regards to safety, security, and curfews.

  • Perform urine drug screens and breathalyzer as requested by staff or on suspicion.

  • Report maintenance and facility concerns to Regional Assistant Director, East TN.

  • Perform light clerical duties as assigned.

  • Maintain quiet hours and provide visual contact of residents at curfew.

  • Complete incident report for significant encounters to the Director of Compliance.

  • Perform other duties as assigned.


  • Minimum of 1-year experience working with women in crisis situations preferred

  • Willingness to obtain First Aid/CPR certification

  • Willingness to complete background check

All Employees will adhere to the following professional standards:

  • Honor the agency mission: The mission of The Next Door is to live out our faith by providing a continuum of evidence-based services for women and their families impacted by addiction, mental illness, trauma and/or incarceration.

  • Consistently treat residents and co-workers with the utmost respect.

  • Keep ALL information regarding staff, residents, diagnosis, group information, etc. confidential at all times.

  • Work as a necessary part of the team effort.

  • Model ethical and professional behavior at all times.

  • Participate in ongoing meetings and trainings as required by the leadership of The Next Door.

  • Be creative and assist leadership with ideas for improving the overall quality of the services and environment for the residents of The Next Door.

  • Encourage core values of The Next Door, Inc. at all times.

Interested applicants can find more information HERE.