DIRECTOR OF COMMUNITY INVESTMENT & PARTNER RELATIONS- United Way of Greater Chattanooga

POSITION TITLE: DIRECTOR OF COMMUNITY INVESTMENT & PARTNER RELATIONS

FLSA STATUS: Full Time / Exempt

DEPARTMENT: Community Impact

REPORTS TO: Vice President of Community Impact

PURPOSE OF POSITION:

The Director of Community Investment and Partner Relations will oversee development and implementation of the annual community investment process, including the RFP, use of data, community voice, and shared learning to ensure effective outcomes; engage Community Impact volunteers in ongoing development and alignment of community impact strategies; Develop impact-focused partnerships to foster positive relationships that lead to measurable social change aligned with the UWGC impact goals.

KEY RESPONSIBILITY – PARTNER RELATIONS

Specific Duties:

1) Maintain and build productive relationships with community partner agencies.

2) Provide communication, training, support and coaching to community based funded and non-funded partners around UWGC goals in education, health and wellbeing and economic stability.

3) Lead the new Community Investment process and facilitate the transition of traditional partners into the process over the next 3 years.

4) Provide new partner trainings regarding UWGC collective impact and EC Impact reporting.

5) Provide ongoing personal contact with all community partners, including frequent partner meetings to give clarity and transparent learning and communications regarding UWGC impact and engagement goals.

6) Serve as primary point of contact between United Way and community partners to align and consolidate partner requests to assure most efficient use of partner time.

7) Champion and serve the partner needs. Address all partner concerns and public inquires in a timely manner.

8) Liaison with the HUB for Social Innovation and Venture Forward to offer learning opportunities to partners and facilitate the Community Investment model, including community roundtables and shared learning for impact sessions.

9) Provide an avenue for partner agencies to provide feedback and suggestions that will enhance and improve relationships and community impact.

10)Provide assistance and related training to community partners in the completion of UWGC requirements.

11)Ensure programs comply with UWGC policies and procedures with required data completed and submitted in a timely manner as required by the UWGC Agency Agreement and related Memorandum of Understandings.

12)Ensure community outcomes are met and reported back to the organization and community.

13) Encourage participation in UWGC community engagement events and annual campaign

Job Requirements

Education: Bachelor’s degree/Masters preferred

Experience:

• Experience with effective management of staff and volunteers

• Knowledge and experience in training, public relations and volunteer management

• Self-starter with good interpersonal skills

• Demonstrated ability in managing complex tasks and projects in a timely manner

• Proven communication skills, including writing, oral and presentation skills

• At least three years of experience in non-profit organization preferred

CORE COMPETENCIES REQUIRED

Core Competencies for ALL STAFF:

• Mission-Focused: Catalyze others’ commitment to mission and to create real social change that leads to better lives and healthier communities. This drives their performance and professional motivations.

• Relationship-Oriented: Understands that people come before process and is astute in cultivating and managing relationships toward a common goal.

• Collaborator: Understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement.

• Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact.

• Brand Steward: Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.

Core Competencies for Leadership:

• Ethical Conduct: Lives and promotes the highest standards of ethics and accountability.

• Teambuilding: Ensure that the right people are in the right roles at the right times; fosters commitment, trust, and collaboration among diverse leaders and stakeholders.

• Outward Turning: Understands the importance and reach of Corporate Engagement as a customer-facing role. Develops strategic relationships to benefit United Way and the community.

• Technical Capacity: Understanding technology, its role in facilitating partner and donor engagement, and it’s potential to help achieve departmental and organizational goals.

• Business Acumen: Possesses a high-level of broad business and management skills and the ability to recognize and seize an opportunity.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

Position Type/Expected Hours of Work

This is a full-time position. UWGC office hours are Monday through Friday, 8:30 a.m. to 5:00 p.m. Occasional evening and weekend work may be required as job duties demand.

Travel

Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

If you are interested in applying for this position, please submit your cover letter, resume, and application to tammymccallie@uwchatt.org .