Hamilton County Client Benefits Specialist- The Helen Ross McNabb Center

The Helen Ross McNabb Center (www.mcnabbcenter.org) is a premier not-for-profit provider of behavioral health services. The Center provides quality care and serves all ages in a continuum of prevention, early intervention, social, co-occurring, addiction, outpatient and crisis services. The Center is seeking motivated staff members that possess the ability to relate to individuals and families of varied ethnic and cultural backgrounds, ages, educational levels and economic circumstances with respect and dignity. Excellent verbal, written and computer skills are necessary in order to work effectively and collaboratively with clients, collaborating agencies and community professionals, as well as, maintaining proper documentation. Clinical staff members must be able to take and pass without major modification a course in Handle with Care, which requires hands-on, physical components to ensure the safety of the clients and staff. Clinical staff members must possess reliable transportation, ability to acquire an F endorsement on driver's license and transport clients.

HRMC is an EOE. HRMC conducts Background Checks, Drivers License Record, Degree Verification, and Drug Screens at hire. Employment is contingent upon clean drug screen, background check and driving record. Additionally, certain programs are subject to TB Screening and/or Testing. Bilingual applicants are encouraged to apply.

HRMC is currently seeking a qualified and enthusiastic professional for the following position: Hamilton County Client Benefits Specialist

*Job Requirements

Education/Knowledge: Minimum educational requirement is a high school diploma or equivalent. Knowledge of healthcare records management and switchboard/receptionist experience preferred.

Experience: Minimum of one year related experience.

Essential Functions: This position requires certification in and adequate implementation of verbal and physical de-escalation techniques that include a wide range of bodily movements including but not limited to grasping, holding another person, running, and walking.

Physical: Lifting up to 50 pounds and ability to remove and place items from all levels of shelving. Ability to stand and sit for extended periods of time. Ability to hear normal voice and ring tones.

*Job Summary

This position works directly with clients in the process of setting up data files and maintaining insurance eligibility information. The Client Benefits Specialist ensures that accurate demographic and billing information is collected and entered into the computer. The Admission Specialist is responsible for registering patients. This position performs extensive data entry duties and other general tasks such as filing, copying, researching clients insurance and responsibilities. Must be able to work independently and also in a team environment.