Position Title: Coordinator, United Way’s Hub for Social Innovation
FLSA Classification: Non-Exempt
Reports to: Executive Director, Venture Forward
Membership: Venture Forward Staff
PURPOSE OF THE POSITION:
This employee will be responsible for the Operations of United Way’s Hub for Social Innovation (the “Hub.”).
- Mobilize communications plan and activities across various channels to share news and results of the Hub.
- Compile and manage participant lists for Design Thinking journeys, share resources with design team.
- Attend all Hub meetings and assist with session capture and meeting documentation.
- Assist UW staff and design teams with access to and use of Google Drive.
- With input from the Executive Director, plan, direct, organize, and make administrative arrangements for workshops, seminars, and events. This includes reserving the appropriate room/facilities, organizing and processing registrations, copying training materials, ordering necessary refreshments.
- Coordinate the logistics of the annual nonprofit conference with help from VF staff and conference committee, including event arrangements (facilities, meals), and registration.
- Maintain records pertaining to events and conferences, including post-event evaluations and participation data.
- Facilitate as needed.
KEY RESPONSIBILITY AREA: Communications
- With input from the VF team and United Way Marketing Department, create weekly e-newsletters, postcards and posters to raise awareness of Hub resources.
- Assist VF team with social media postings.
KEY RESPONSIBILITY AREA: Administration
- Greet Hub guests and provide courteous outstanding customer service.
- Oversee, update and maintain Venture Forward website (Squarespace & Wild Apricot) including Job Board, class schedules, content, etc.
- Attend Venture Forward Advisory Committee meetings and draft minutes.
- Working with UW Accounting Staff, manage registrations and payment of fees for VF events.
- Serve as Foundation Center's Funding Information Network Resource Library Supervisor, arranging and overseeing appointment schedule and providing training on database.
- Serve as first point of contact for customers, promptly providing requested information to organizations, agencies.
- Assist Executive Director with the development and preparation of workshop materials.
- Be knowledgeable of and support all services provided by VF and the Hub to the nonprofit community.
- Administer scholarship requests and funds.
- Prioritize activities and execute duties in a timely fashion.
- Provide input and assistance with special projects.
- Other duties as assigned.
- Understanding and appreciation of nonprofit organizations
- Ability to take initiative and follow through
- Ability to solve problems and make decisions
- Ability to ask for help where needed and pose thoughtful questions
- Sense of humor and ability to work well in a team
CORE COMPETENCIES REQUIRED for ALL STAFF:
- Mission-Focused: Catalyze others’ commitment to mission and to create real social change that leads to better lives and healthier communities. This drives their performance and professional motivations.
- Relationship-Oriented: Understands that people come before process and is astute in cultivating and managing relationships toward a common goal.
- Collaborator: Understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement.
- Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact.
- Brand Steward: Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.
- Bachelor’s degree and at least 2 years in a customer-oriented employment role.
- Superior people skills, with an ability to communicate concisely and professionally.
- High energy but respect for the work environment of the Hub.
- Marketing acumen including social media and other digital channels.
- Organizational skills, particularly as it pertains to scheduling of resources.
- Skill with data collection and application.
- The ability to adapt and shift to accommodate daily workload of Venture Forward and United Way.
- Outstanding writing and reading skills, with a focus on accuracy and attention to detail.
- Professional demeanor, good judgment, and the ability to work independently, but collaboratively, in goal-oriented team environment.
- Proficiency in Microsoft Office suite, particularly Excel.
- Proficient with Google’s suite of products, including Google Drive, Sheets and Slides.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Position Type/Expected Hours of Work
This is a full-time position, and hours of work and days are Monday through Friday, 8:30 a.m. to 5 p.m. Occasional evening and weekend work may be required as job duties demand.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
If you are interested in applying for this position please submit your resume and application to Tammy McCallie.