Full-Time Partner Relations Coordinator- United Way of Greater Chattanooga

POSITION TITLE: Partner Relations Coordinator

FLSA STATUS: Full-time

DEPARTMENT: Community Impact

REPORTS TO: Director of Community Investment and Partner Relations

SUMMARY: This position will work with the Director of Community Investment and Partner Relations and United Way partners to support our partners in data collection, grant management and other resources to advance the work of United Way. This position will track, manage, and leverage data for United Way partners to support our collective goals for the community.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

KEY RESPONSIBILITY – COMMUNITY ENGAGEMENT

Specific Duties:

• Assist Director of Community Investment and Partner Relations in scheduling community partner meetings and tours

• Take Minutes at Community Investment and community partner related meetings

• Manage and keep all partner agency records up to date in donor database system, grant management software system and available for internal and external use

• Schedule meeting space, prepare and set up for community partner related meetings

• Ensure that all Community Investment and partner agency documents are up to date and filed for auditing, legal and review purposes

• Assist with administrative tasks related to partner agency relations and funding (i.e. mailing of funding letters and required documents)

• Ensure that all volunteer data is completed in grant management software system and extracted when needed

• Extract a variety of partner agency and Community Investment related data and reports for internal and external use

• Oversee the assignment and maintenance of licenses in grant management software system

• Troubleshoot any questions or issues related to grant management software system

• Work with the Director of Community Investment and Partner Relations to prepare the grant management software system for implementation, applications, reviews and reporting

• Work with the Director of Community Investment and Partner Relations in the development of Community Investment process documentation, support and training for community partner agencies

• Make edits to grant management software system when needed

• Communicate to partner agencies or Community Investment volunteers in the event that the Director of Community Investment and Partner Relations is not available

• Other duties as assigned

SKILLS/COMPETENCIES:

• Outlook – Believes in self, UWGC and the CSR marketplace, and is passionate about learning and growing. Takes responsibility for own success, doesn’t externalize, accepts challenges, does not take “no” as failure, but as an opportunity to succeed. Believes and demonstrates UWGC values.

• Communication – Creates and sustains ongoing forums that encourage two-way communication opportunities; demonstrates and promotes positive work relationships; proactively addresses and manages conflict and disputes; works to achieve constructive resolution. – Oral Communication – Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. – Written Communication – Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

• Character – Demonstrates unquestionable integrity in every aspect of work and dealing with others; Consistently models desired behaviors and values established by UWGC; Respects diversity of perspective in discussions and demonstrates an inclusive style; Demonstrates concerns for job safety for self and others.

• Results Orientation – Makes fact-based decisions and follows through to completion, analyses and uses data to achieve goals, drives execution, initiates action and follows up to successful completion, effectively demonstrates how solutions will solve problem(s).

• Collaboration – Effectively builds and maintains partnerships internally and externally. Contributes to team and organization success. Maintains flexibility and reacts to change appropriately. Communicates and shares information with candor that builds trust and enhances relationships.

• Organized

• Detail-oriented

• Self-motivated problem solver and efficient

CORE COMPETENCIES REQUIRED

Core Competencies for ALL STAFF:

• Mission-Focused: Catalyze others’ commitment to mission and to create real social change that leads to better lives and healthier communities. This drives their performance and professional motivations.

• Relationship-Oriented: Understands that people come before process and is astute in cultivating and managing relationships toward a common goal.

• Collaborator: Understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement.

• Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact.

• Brand Steward: Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.

JOB EXPERIENCE:

• Proven ability to work with people from diverse backgrounds and interests, including volunteer clients, staff, sponsors, donors, non-profit partners, and external stakeholders

• An innate willingness to push process boundaries to break through and find innovative ways of working

• A variety of work experience that could include training, data management and public relations

• Self-starter with solid organization and interpersonal relationship skills

• Demonstrated ability in managing complex tasks and projects in a timely manner

• Strong written and oral communications skills

• Strong computer skills with experience in Microsoft Office programs. Experience with browserbased software is a plus.

• Experience working in nonprofit organization(s) is a plus

EDUCATION:

• Bachelor’s degree

PHYSICAL REQUIREMENTS:

These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of Volunteer Engagement Manager. The employee is required to talk and hear, frequently stand and bend, walk, use hands and fingers to handle or feel. The employee is required to reach with hands and arms and sit for long periods of time.

WORK ENVIRONMENT:

This role is performed onsite in a professional office setting with moderate noise level and professional dress. This position also frequents other workplaces with a variety of physical environments and dress standards therefore flexibility is a must. This role routinely uses standard office equipment such as computers, phones, printers/scanners, copiers, filing cabinets.

Interested applicants should send their resume with a cover letter to tammymccallie@uwchatt.org.